They no longer want to talk to a business via phone or email, they want instant answers. They use messenger apps in their personal lives, so why wouldn’t they want to use them to talk to businesses?
Are your email open rates dropping? Finding it harder to get people to sign up to your email list? Facebook Messenger chatbots help with this by talking to your customers on the platform they spend most of their time on.
Monthly active users
Click through rates
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